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Assertiveness Skills - Trainer Manual

This document is a comprehesive guide to the delivery of a two-day assertiveness skills workshop. It details the timings, key messages, delegate activities and resources required for each session of the workshop and gives ideas for icebreakers and energisers. Other related documents include the course overview, delegate manual and Powerpoint presentation slides for the workshop. Why not buy them all together for a big discount?? For an extra fee, the course materials can be bespoked with your company name and logo. To select this option, please also put 'course bespoking' into your shopping basket. Once your order has been confirmed, your course materials will be emailed to you within 5 working days.

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